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Frequently Asked Questions

Product Care

When buying a new mattress, you are investing in your health, your comfort, and your ability to get a good night’s sleep. With an investment that significant, it’s important that you take time to make the right decision – and as we all know, the best decisions come from being well informed.

With that in mind, we thought we’d gather together some questions and answers that may help to make your decision that much easier. After all, we know how special Crown Posture mattresses are. It’s time you did too.

 

We select only the highest quality materials when creating our mattresses. With a passion that stems all the way back to 1990, we are dedicated to creating not only the best feeling mattresses, but also the best ecologically friendly mattresses.

A. Through meticulous preparation and consultation, our master craftsmen spend countless hours perfecting each mattress. This is accomplished through many years worth of experience as well as through the use of the most innovative technologies we have available to us today. Featuring handcrafted tufting and luxurious materials, the Crown Posture Collection is the perfect fusion of technology and craftsmanship.

 

 

A. One of the questions we often hear is, is Crown Posture latex or memory foam? While Crown Posture material is neither latex or memory foam, it is perhaps more like memory foam in the way that it behaves. However, it’s the construction of Crown Posture material that sets it apart.

Crown Posture material is made from billions of visco-elastic spherical shaped, open cells. These cells are designed to respond to the heat and weight of your body, meaning they shift and move to mould to your body’s exact contours. This not only provides the support you need, it also eliminates pressure points to allow blood to flow freely throughout the night. With less tossing and turning, you can enjoy a more comfortable night’s rest, and better quality sleep.

A. While Crown Posture material may be compared to generic memory foam, it is in fact superior in many ways. So, what is the difference between Crown Posture material and memory foam?

Design: Crown Posture foam is designed to distribute heat away from the body while increasing responsiveness allowing you to move more freely through the night. With a firm yet comfortable sleep surface, it molds to your body to provide comfort where it’s needed most, while preventing you from sinking into the mattress. 

Production Value: Some competitors outsource their production, which can make it hard to monitor quality. Crown Posture manufactures its own products, keeping to the highest possible design and manufacturing standards at all times.

Comfort & Durability: Utilising an open-cell structure, Crown Posture material perfectly contours to the body. This allows it to adapt to each body type, with less than 3% rebound. It also allows for excellent durability, with each Crown Posture mattress guaranteed by a 10-year warranty.

A. Each Crown Posture mattress features an open-cell structure, which allows it to spread body weight more evenly, eliminating pressure points to offer a more comfortable night’s rest. When used in conjunction with the Adjustable Zero G bed base range, Crown Posture mattresses can help to reduce the pressure exerted on the spine, while working to relieve muscle tension.

While a Crown Posture mattress may help to alleviate your back pain, it’s recommended you seek the advice of a medical professional.

A.  Because generic memory foam mattresses tend to ‘run hot’, we often get asked if TEMPUR mattresses suffer the same problem. However, thanks to the open cell structure utilised in the design of TEMPUR material, this allows for easy ventilation and dissipation of heat.

A. As a big investment, it’s important to make sure your mattress will stand the test of time. So, how often should you change your mattress? It’s generally recommended you change your mattress every 10 years. However, you may find some mattresses don’t last that long, becoming lumpy and unsupportive long before the 10-year mark.

 

Crown Posture mattresses, however, are built to last. With a 10-year full replacement guarantee on all Crown Posture mattresses purchased directly from Crown Posture or an authorised retailer, you can be sure your mattress will offer the same level of comfort and support throughout that 10-year period.

A. Finding the perfect mattress often means testing out the options. By visiting one of Crown Posture’s retail partners, you can do just that. Find your local Crown Posture stockist here, then use these tips on how to choose a mattress to find the right option for you.

A. You can sleep on your mattress straight away. In fact, the more time you spend on your new mattress the better. Why? If you are used to a more traditional style of mattress, such as an innerspring mattress, your new Crown Posture mattress will initially feel quite different. The high level of support Crown Posture mattresses offer means your body may need time to adjust to the change.

 

By spending time in bed, reading, watching television, or simply relaxing, you can speed up that adjustment time. Either way, it shouldn’t take longer than a few weeks for your body to adjust to the feel of your new Crown Posture mattress, to start enjoying the exceptional comfort, support and pressure-relieving qualities that encourage a wonderful night’s sleep.

Mattress Care

A. Washing Crown Posture material prevents it from functioning as it should, which means it should not be washed, sponged or dry cleaned. If you’re wondering how to clean your mattress without washing it, here are some tips.

 

  • Crown Posture material features environmentally friendly bacterium-reducing components, which prevent bacterial and fungal growth, so the mattress itself needs little maintenance.

  • By placing the mattress on a ventilated bed base, it allows air to circulate freely and prevents moisture from accumulating.

The removable cover on your mattress can be removed and washed as needed. Note, some covers cannot be washed, so check the care instructions carefully.

A. While most Crown Posture mattress covers can be washed, some cannot. Check the label stitched inside the cover for care instructions on how to best care for your mattress cover. You will generally find older ‘Deluxe’ models and mattresses that have Crown Posture material embedded or quilted into the cover can be removed, but not washed. Instead, these covers should be aired to renew their freshness.

A. Crown Posture mattresses feature a removable cover, which can be washed or aired as needed. However, if you choose to purchase a replacement or spare cover for your mattress, please contact us for a quotation.

A. Crown Posture material is not waterproof. However, your mattress should remain dry and comfortable with your Crown Posture mattress protector in place. Waterproof and breathable, this mattress protector is made from natural fibres that breathe with the body. It also features an intelligent membrane that prevents your mattress from getting wet, which is the thinnest in the market.

A. Wondering whether you can put the Crown Posture mattress on an adjustable bed base? Or if you can you put a Crown Posture mattress on slats? The answer is yes – to both questions.

If you want an adjustable bed, you can opt for a Crown Posture mattress that is compatible with our adjustable bed range, allowing you to find the most comfortable position for sleep, or for reading or watching television in bed.

You may also place a Crown Posture mattress on a slatted base, however we recommend using a solid base from the Crown Posture bed base range.

A. Wondering whether you should flip your mattress and how often? While other mattresses may need to be flipped or turned regularly to ensure they remain comfortable, Crown Posture mattresses do not. Crown Posture material is designed to return to its original shape, day after day, year after year. For that reason, there is no reason to flip or turn Crown Posture mattresses.

A. We do not recommend the use of electric blankets or hot water bottles when sleeping on a Crown Posture mattress. Because Crown Posture material responds to your body heat, an electric blanket or hot water bottle will prevent it from doing this and properly contouring to your shape. It may also cause irreversible damage to the pressure-relieving properties of your mattress. If your hot water bottle leaks, to wet, stain or damage your mattress, it will invalidate your manufacturer’s guarantee.

If you think you still need extra warmth, consider an over electric blanket rather than an under blanket. Ensure that it is less than 10 years old and in good working order.

Our Collections are available at bedding retailers throughout Australia.